Meet the Team

The experts at Balanced Growth bring decades of innovation, operations, and transformation leadership experience to serve your unique business needs. 

With over 50 years of business consulting experience, our leadership team, and those we contract with, are made up of respected business leaders and highly experienced solution providers. With each engagement, we strive to earn our clients complete trust. Regardless of the scope or challenges of our projects we are passionate about helping our clients achieve their strategic business objectives. 

Jason Bordui, Founder & President 

Jason has served as a business advisor, partner, and leader for his clients for over 25 years. He is well-known for developing high impact strategies with his clients that create remarkable value and achieve sustainable results. His expertise includes Service & Digital Innovation, New Venture Strategy, Operations Strategy, Business Process Design, Organizational Development, and Strategic Program Leadership.

Jason differentiates his consulting services by delivering results with a balanced focus on customer value creation, revenue growth, productivity improvement, cost savings, organizational excellence, and risk management. 

Jason has served dozens of clients and has earned a positive reference from 100% of them. His clients have earned numerous awards including Insurance & Technology Elite 8, Top 5 IT Innovation, and Innovation of the Year. Jason has served clients in numerous sectors including Healthcare, Financial Services, Insurance, Business & Technology Services, and Associations/Non-profits.  

Jason's key clients have included:  Allianz Life, Amerigroup, American Academy of Pediatrics, American Dental Association, Aon Corporation, Baker Hughes, Chubb Insurance, CNA Financial, Information Resources, Modern Woodmen of America, National Institutes of Health, Phonak USA, Prudential Financial, Security Benefit Corporation, se2, State Street Corporation, and many others. 

Jason graduated with Distinction from the Indiana University Business Honors Program with dual degrees in Marketing & Finance.  Jason has also completed International Studies at the University of Cambridge (England).

Prior to starting Balanced Growth Consulting, Jason was a Managing Director at Keane, Inc. (now NTT Data) and a Senior Vice President at Keane Consulting Group.

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John Forbes, Principal, Business Development

John Forbes has executive leadership experience in Fortune 50, start-up, and global non-profit organizations primarily in the health care industry. Prior to joining the Balanced Growth team he served as the CEO or COO of the American Academy of Periodontology, the American Academy of Pediatrics and a unit of the American Red Cross’ Biomedical Services. His professional experience includes leadership roles with Northfield Laboratories, Baxter International, and Procter and Gamble.

John’s expertise includes: business development, governance, strategic planning, organizational design and development, product and program management, financial management, leadership development and international relations. He has extensive experience working with Boards of Directors and serving as a board member for several organizations.

Currently, John leads the American Venous Forum, a medical specialty organization and a Balanced Growth client, serving as its Executive Director. He serves on the Board of Directors of Kalocyte, a biotechnology start-up developing a novel hemoglobin-based oxygen carrier.

John interfaced with the Balanced Growth team as a client from 2008 to 2015. His insights from the client perspective and understanding of how consulting services can add value to an organization are key to his consultative and advisory role.

John has his MBA from Loyola University, Chicago, Illinois where he majored in international business and marketing. His undergraduate degree is from Miami University, Oxford, Ohio where he majored in economics and political science.

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Peggy Michelson

Peggy is an enthusiastic, results-driven manager and motivator with expertise in public relations, marketing and communications, advertising, business development and client relations in not-for-profit and for-profit businesses. 

With Balanced Growth, Peggy is focused on Business Development in the St. Louis region. She is familiar with major corporations and the vital links they provide to the community at large and to non-profit organizations, and is able to forge bonds between various sectors of the community.

Peggy’s success stems from her proven history of delivering results that build confidence and trust. She is focused on building collaborative partnerships, finding value for all parties. Most recently, she served as Development Director, Corporations and Foundations for 10 years at Maryville University in St. Louis, Missouri. Previously, Peggy served as Director of Marketing for American Red Cross Blood Services, Missouri-Illinois Blood Services Region. Peggy also served on the Board of Director for Gateway to Hope, as well as on various Advisory Councils for Maryville University, including the Advisory Council for Women and Leadership. 

Peggy holds a Bachelor of Arts from Washington University, St. Louis, MO.

Amy Murrin

Amy is an effective leader with consulting and management experience in various industries and across diverse environments. She has a successful record of building strong business relationships with clients and staff members at all levels. Prior to joining Balanced Growth, Amy managed a team of over 200 at peak season as Contact Center Director and Training Manager at FTD.COM. Previous to that, Amy was a Senior Consultant at Keane Consulting Group (formerly Bricker & Associates). Key clients at Keane include: Aon, USG and Comdisco. 

As a key member of the Balanced Growth team, Amy successfully worked with the leadership of the American Academy of Periodontology to develop an innovation strategy designed to accelerate top line growth. Working with the American Enterprise Group, Amy helped develop and implement the operational strategy and business architecture project. At Balanced Growth, Amy led the Voice of the Customer project and led the redesign of the organization’s web site.

Amy's expertise includes contact center operations, customer service, training, business process design, implementation leadership, organizational development and operations strategy. She is adept at managing highly complex projects and has the unique capability of working seamlessly within large and highly diverse organizations as a trusted consultant and business advisor.

Amy graduated with Highest Honors and a Bronze Tablet Scholar with a degree in Business Administration and Marketing from the University of Illinois, Urbana-Champaign. 

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Jody Steger

Jody’s career includes more than 15 years of service in business-side leadership as well as consultation to numerous corporate clients. Jody works with clients to align operations with strategic objectives and customer priorities. She facilitates corporate program implementation with a focus on efficient project management and alignment across business areas.

Jody’s experience with fellow Balanced Growth consultants stretches back to 1998. Her expertise includes business process design, business strategy, IT development, product and services development, and marketing.

Notable clients include: 3M, JD Edwards (now Oracle), PricewaterhouseCoopers, U.S. Freightways, Beckman Coulter, Genentech, Aon Corporation, Nicor, The Mayor’s Office of the District of Columbia, and American Enterprise Group.  Prior to becoming a business consultant, Jody was a key member of the engineering team of a regional waste management service provider in the Midwest, leading siting efforts for four landfill-gas-to energy plants, managing a regional composting facility, and coordinating regulatory compliance efforts for recycling, landfill and hauling operations.

Jody holds a Master of Business Administration degree with high distinction from the University of Michigan, Ann Arbor, MI, and graduated with high honor with a Bachelor of Science in Resource Development from Michigan State University, East Lansing, MI. 

Vicki Sutter

Vicki’s distinguished career includes more than 20 years of service both as an internal and external consultant to numerous not-for-profit, professional association, government, and corporate clients. Vicki consults with clients to transform current operations while also innovating and implementing new capabilities to create the future environment. She collaborates with clients to maintain a laser focus on execution to ensure ROI is achieved.

Vicki has consulted alongside Jason Bordui since 2008, partnering with clients to help them achieve breakthrough performance. Her expertise includes business process design, organization design, organizational development, business process outsourcing, eCommerce, merger and acquisition integration, and operations strategy and execution.

Vicki's prestigious clients include:  American Academy of Pediatrics (AAP), American Dental Association (ADA), American Association of Oral and Maxillofacial Surgeons (AAOMS), Gateway Foundation, World Relief, Hewitt Associates (now Aon Hewitt), Office of the Chief Medical Examiner of the District of Columbia, Office of the Chief Technology Officer of the District of Columbia, North Carolina Department of Revenue, Information Resources, Inc., Kemper Corporation, Aon Corporation (now Aon plc), Target, USG, se2, Modern Woodmen of America, and American Enterprise Group.

Vicki graduated with honors with a Bachelor of Arts in Mathematical Methods in the Social Sciences with a dual major in Psychology from Northwestern University, Evanston, IL and Master of Science in Organization Development from Loyola University, Chicago, IL.